Change Management process and Technology Maintenance Window information

Wednesday, December 23, 2021 through Saturday, December 25, 2021

• Emergency Windows server patching -- Wednesday 9:15pm - Thursday 2:15am
• Customer impact = Minor: Service will be out temporary for any service hosted on windows server or uses active directory.
• PaperCut vulnerability mitigation -- Wednesday 9:15pm - 9:45pm
• Customer impact = Minor: Student printing will be offline while update is applied.
• StarRez (Housing) exports -- Thursday 6:00am
• Customer impact = Major: Booking/Meal Plan/Financial Exports will be replaced and come from StarRez.
• Cognos 11.2.1 upgrade and fix patch for log4j -- Thursday 6:30pm - 11:30pm
• Customer impact = Minor: No change to customer experience, patching vulnerability

12/26/21 - 1/1/22  Systems Freeze -- Advancement: No changes to Raiser's Edge NXT, financial systems, or related systems.

Friday, December 31, 2021 through Saturday, January 1, 2022

• No changes planned

1/3/22 - 1/22/22  Systems Freeze -- Spring Semester Start: No change to any systems, networks, etc.

Friday, January 7, 2022 through Saturday, January 8, 2022

• Update cleanaddress data -- Friday 9:15pm - 9:45pm
• Customer impact = None
• Panopto updates (vendor hosted -- Saturday 8:00pm - 11:59pm
• Customer impact = Minor:  Users will not be able to access Panopto during the updates.

Friday, January 14, 2022 through Saturday, January 15, 2022

• No changes planned

Friday, January 21, 2022 through Saturday, January 22, 2022

• No changes planned

Friday, January 28, 2022 through Saturday, January 29, 2022

• Windows server patching -- Friday 9:15pm - Saturday 4:15am
• Customer impact = Minor:  The patches described here will be applied: https://portal.msrc.microsoft.com/en-us/security-guidance
• Linux server patching -- Friday 9:15pm - Saturday 1:15am
• Customer impact = Minor:  Authentication will be the first system patched. Downtime for auth = minimal (rolling). All systems will be rebooted after patching.
• Archive Collaborate Ultra recordings in Blackboard -- Friday 9:15pm - Wednesday 9:15pm
• Customer impact = Minor:  Recordings from Spring 2021 will be removed from Blackboard production servers. Instructors have been advised to save any needed videos to Panopto and may request a "restore" of the archived materials if needed.

Friday, February 4, 2022 through Saturday, February 5, 2022

• No changes planned

Friday, February 11, 2022 through Saturday, February 12, 2022

• No changes planned

Friday, February 18, 2022 through Saturday, February 19, 2022

• No changes planned

Friday, February 25, 2022 through Saturday, February 26, 2022

• No changes planned

Friday, March 4, 2022 through Saturday, March 5, 2022

• No changes planned

Friday, March 11, 2022 through Saturday, March 12, 2022

• No changes planned

Friday, March 18, 2022 through Saturday, March 19, 2022

• No changes planned

Friday, March 25, 2022 through Saturday, March 26, 2022

• No changes planned

Friday, April 1, 2022 through Saturday, April 2, 2022

• No changes planned

4/4/22 - 4/9/22  Systems Freeze -- Fall Registration: No changes to Banner Student or Portal.

Friday, April 8, 2022 through Saturday, April 9, 2022

• No changes planned

Friday, April 15, 2022 through Saturday, April 16, 2022

• No changes planned

4/25/22 - 5/15/22  Systems Freeze -- Spring Semester End: No change to any student or faculty facing systems, networks, etc.

Friday, April 22, 2022 through Saturday, April 23, 2022

• No changes planned

Friday, April 29, 2022 through Saturday, April 30, 2022

• No changes planned

Friday, May 6, 2022 through Saturday, May 7, 2022

• No changes planned

5/15/22 - 6/15/22  Systems Freeze -- Finance year end close: No changes to Banner Finance, Raiser's Edge NXT, or other financial systems.

Friday, May 13, 2022 through Saturday, May 14, 2022

• No changes planned

Friday, May 20, 2022 through Saturday, May 21, 2022

• No changes planned

5/23/22  FYI -- Summer classes start

Friday, May 27, 2022 through Saturday, May 28, 2022

• No changes planned

Friday, June 3, 2022 through Saturday, June 4, 2022

• No changes planned

Friday, June 10, 2022 through Saturday, June 11, 2022

• No changes planned

6/13/22 - 8/26/22  Systems Freeze -- SOAR: No change to any student or advising systems, networks, etc. on days with a SOAR session scheduled (see SOAR schedule)

Friday, June 17, 2022 through Saturday, June 18, 2022

• No changes planned

Friday, June 24, 2022 through Saturday, June 25, 2022

• No changes planned

6/27/22 - 7/8/22  Systems Freeze -- Finance Final Close: No changes to Banner Finance, Raiser's Edge NXT, or other financial systems.

Friday, July 1, 2022 through Saturday, July 2, 2022

• No changes planned

Friday, July 8, 2022 through Saturday, July 9, 2022

• No changes planned

Friday, July 15, 2022 through Saturday, July 16, 2022

• No changes planned

Friday, July 22, 2022 through Saturday, July 23, 2022

• No changes planned

Friday, July 29, 2022 through Saturday, July 30, 2022

• No changes planned

Friday, August 5, 2022 through Saturday, August 6, 2022

• No changes planned

8/13/22  FYI -- Summer classes end

Friday, August 12, 2022 through Saturday, August 13, 2022

• No changes planned

8/15/21 - 9/3/21  Systems Freeze -- Fall Semester Start: No change to any systems, networks, etc.

Friday, August 19, 2022 through Saturday, August 20, 2022

• No changes planned

Friday, August 26, 2022 through Saturday, August 27, 2022

• No changes planned