Change Management process and Technology Maintenance Window information

6/27/22 - 7/8/22  Systems Freeze -- Finance Final Close: No changes to Banner Finance, Raiser's Edge NXT, or other financial systems.

Thursday, June 30, 2022 through Saturday, July 2, 2022

• Apply mitigation for Jira Mobile -- Thursday 6:30am
• Customer Impact = Minor: Jira Mobile plugin will be upgraded to the released patched version. Any users logged into Jira via the iOS or Android app will experience a version number change in the app. There is no restart required or disruption to service.
• Deploy Phish Alert Button to Google -- Thursday 6:30am
• Customer Impact = Minor: The 'Phish Alert' button will be activated in Gmail. This will appear on the right side on the web and on the bottom on mobile.
• Update certificates on wireless -- Friday 11:00pm
• Customer Impact = Major: Everyone will have to accept new certificates when authenticating to IIT-Secure and eduroam.

Friday, July 8, 2022 through Saturday, July 9, 2022

• Upgrade Oracle database for AppWorx and DSS -- Friday 9:15pm - Saturday 9:15am
• Customer Impact = Minor: During the upgrade, AppWorx Application Manager and DSS will be unavailable.
• Add Autodesk products license -- Friday 9:15pm - 10:15pm
• Customer impact = Minor: Some of the software licenses managed by FlexNET Manager may restart.

Friday, July 15, 2022 through Saturday, July 16, 2022

• Patch Vmware -- Friday 9:15pm
• Customer Impact = None

Friday, July 22, 2022 through Saturday, July 23, 2022

• Windows server patching -- Friday 9:15pm - Saturday 4:15am (5 min/systsem)
• Customer Impact = Minor: The patches described here will be applied: https://portal.msrc.microsoft.com/en-us/security-guidance
• PC lab/classroom monthly maintenance -- Friday 9:15pm - Saturday 1:15am
• Customer Impact = Minor: The PC Labs and Kiosk computers will have the latest updates

Friday, July 29, 2022 through Saturday, July 30, 2022

• Break Stuart\Iltech active directory domain trust -- Friday 9:15pm
• Customer Impact = None

Friday, August 5, 2022 through Saturday, August 6, 2022

• No changes planned

8/13/22  FYI -- Summer classes end

Friday, August 12, 2022 through Saturday, August 13, 2022

• No changes planned

8/15/21 - 9/3/21  Systems Freeze -- Fall Semester Start: No change to any systems, networks, etc.

Friday, August 19, 2022 through Saturday, August 20, 2022

• No changes planned

Friday, August 26, 2022 through Saturday, August 27, 2022

• No changes planned