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Technology Resources for Faculty and Other Instructors Working Remotely

If you are a faculty member or instructor at the Conviser Law Center, please click here.

Quick links to information on this page

Teaching Courses
Access Archived Courses
Teaching Tools
Tutoring and Academic Coaching Remotely
Academic Software
 Galvin Library Resources
VPN (Secure access to the IIT network)
Access to Your Own Work PC Environment
Team Projects
Voice Services (Phone)
Private and Group Chat Rooms
Audio and Video Conferencing
Need Help?

The Office of Technology Services (OTS) and the Center for Learning Innovation (CLI) (f/k/a the Office of Digital Learning) have assembled these technology resources to assist you in teaching, advising, and working remotely.

If you have any questions about accessing these resources, please email the OTS Support Desk, call 312.567.3375 (on campus x7DESK), or stop by the upper level of the Galvin Library.  For Support Desk hours, please click here.

Educational Work

Teaching Courses

Instructors teaching in the fall and/or spring semesters are encouraged to complete training in "Creating a HyFlex Course," offered by the Center for Learning Innovation.  The HyFlex Model is a flexible course structure that combines face-to-face and online learning, giving students the flexibility to attend sessions in the classroom, online, or both.  After completing the training, attendees will possess practical information they can immediately apply to their courses, including learning goals, activities, assessments, and rubrics.  To learn more and register, please click here.

If you choose to have a live, online session, Illinois Tech instructors are strongly encouraged to use Blackboard Collaborate Ultra at the same time that their face-to-face courses would have normally met.

Access Archived Courses

If you taught and recorded a course in a previous semester — and it is the same course you are currently teaching — you may request to post a past lecture in your current course site. Please contact the OTS Support Desk for assistance.

Teaching Tools (Grading, Rosters, Advising, Exam Monitoring)

  • Exam options with Respondus Lockdown Browser and Respondus Monitor

    In an effort to better serve the faculty and students, the CLI has added Respondus Monitor to help faculty offer exams using Blackboard. Respondus Monitor works in conjunction with Respondus Lockdown Browser and uses artificial intelligence and exam session recordings to discourage the use of outside help during exam sessions. You can find a brief three-minute video here, which summarizes the process.

    The CLI will be offering virtual training on building exams in Blackboard, as well as how to incorporate the Respondus Lockdown Browser and/or the Respondus Monitor tools with your next exam, quiz, or assessment.  The next training session will occur on September 2, 2020 from 3:00-4:00 p.m. You can sign up for this or other workshop sessions here.

    Respondus, the vendor, will also be holding instructor training sessions on multiple dates in the coming weeks, if that would be more convenient for you.

Resources for Your Students - Tutoring and Academic Coaching (see also "Galvin Library Resources" below)

    • In line with the university's instructional mode, the ARC is going to be 'hybrid' for the fall semester.  There will be limited hours and tutors available at the ARC, which has been relocated to the lower level of the Galvin Library.
    • Regular tutoring hours and SI Exam Review sessions can be accessed on the ARC's website. Links to the virtual rooms by subject area are available on this spreadsheet, which students can only access through their Hawk Google accounts.
    • Students can make appointments with tutors through TutorTrac and use Collaborate Ultra or Google Meet to complete a tutoring session.
    • Academic Coaches - Students who are enrolled in GLS 180, GLS 182, or are looking for general learning assistance through one-on-one sessions with academic coaches can either check the Google Calendar for coach availability or contact Andrew De Leonardis, Nisha Jagannathan, Nataliya Turchmanovych, or Sarah Coates to set up an appointment for one-on-one coaching.
  • Writing Center - Tutors can assist in any stage of the writing process.  One-on-one tutoring is available, as is asynchronous sessions.  Students can schedule an appointment at
  • Virtual Math Tutoring Center - Although RE129 is currently closed, graduate-student teaching assistants are available to answer math questions online
  • "Knack" - This on-demand virtual and in-person tutoring platform designed to help students schedule sessions with tutors, supplemental instructors, academic coaches, and teaching assistants is currently being evaluated.  The goal is for Knack to facilitate better availability of tutors, outside of ARC hours, so getting assistance is even easier for our students.  More information on this to follow.

Academic Software

Galvin Library Resources

  • The circulation desk of the library has a limited number of laptops and mobile internet devices("hotspots") available on a first-come-first-served basis. 
    • Laptops may be checked out for up to four hours with an option to renew for up to another four hours. 
    • Hot spots may be checked out for up to one week, with an option to renew for up to another week.
      •  The hotspot will connect you to the Sprint data network.  You can first check Sprint’s coverage in your area to see if this hot spot would be beneficial to you.  
      • Please note:  Connection speeds vary and any hotspot connection will be considerably slower than other alternatives such as broadband.  The speed is likely to be sufficient for your email and basic web browsing, but it is unlikely to be adequate for video.
      • Additionally:  State of Illinois Hotspot Map (Drive-up Internet Availability for Higher Ed) - Illinois Tech is a proud contributor to Illinois' initiative to support the education of Illinois residents.  This map of hotspots around the state provides instructions for each location.
  • With the Galvin Library Guide you can learn how to access their resources and services remotely.

Work Generally

Virtual Private Network (VPN) (Secure Access to the IIT network)

PLEASE NOTE: Every member of the Illinois Tech community who will be using university resources remotely, such as Banner SSB, VCL, and Cognos, for example, is strongly encouraged to use Illinois Tech's secure Virtual Private Network (VPN) to minimize the possibility of a security incident.

  • Download the VPN Software
    The VPN is your gateway to accessing IIT's network and applications, such as Banner and

    To download the VPN installation package:
    • Windows and Mac: Click here
    • Android: Search Google Play for "Cisco AnyConnect"
    • iOS: Search Apple App Store for "Cisco AnyConnect"

  • Access the VPN
    You will need to go through VPN to access the following Illinois Tech applications:  AppWorx; CBORD; Cognos; Confluence/Jira; Ellucian Banner administration (INB) forms (DEV/TEST/PROD); Ellucian ISSM/SEVIS; EMS; MyRoom; portal lower environments (DEV/TEST); Odyssey; and share drives using

Access to Your Own Work PC Environment

  • Download the VPN (see above) and access it by using your IIT credentials.
  • Remote Desktop Protocol (RDP) — The remote desktop protocol allows you to access the documents on your office desktop and hard drive from any location as if you were working at your office computer. To access the RDP, first download the VPN (see above) and thereafter set up your remote desktop. By accessing the RDP through IIT's secure VPN, you are doing your part to be cybersecurity conscious and complying with the Family Educational Rights and Privacy Act (FERPA) regulations.

Team Projects

  • There are many tools available for collaboration through the Google Suite apps to which all members of the Illinois Tech community have access.

    • Google Drive - This app stores your documents and more, allowing you to invite other users to view, download, and/or collaborate on any of the files you designate.
    • Google Docs - If you want group input on a document, you can use Google Docs and determine who on your team will have different privileges, such as editing or viewing.
    • Google Sheets - This app allows users to create and format spreadsheets, charts, graphs, and pivot tables online. It is akin to Microsoft Excel spreadsheets, but unlike Excel, with Google Sheets you can work on a spreadsheet, for example, simultaneously with other users. This app is compatible with Microsoft Excel file formats.
    • Google Slides - This is a presentation program that allows users to create and edit presentations online, collaborating with other users in real-time. You can imbed videos or animation, too. Users can access revision history to see prior versions of the same presentation, sorted by date and who made the change. The app is compatible with Microsoft PowerPoint file formats.
    • Google Forms - This is a survey administration app that features all of the collaboration and sharing features found in Google Docs, Google Sheets, and Google Slides. You can collect information from users through a targeted survey, poll, or quiz that you can personalize to your audience using photos, logos, or one of the existing curated themes. Your audience's responses are then automatically collected and populated in real time into a Google Sheet that includes charts, saving you time and effort.
  • is a file-sharing network service provided by the university for storing your files. You can access this service by connecting to the VPN and mapping the file share in Windows 10on your computing device.

Voice Services (Phone)

  • Voicemail - To retrieve voicemails from your office extension, please see the Quick Reference Guide-Mitel Clearspan Communicator Voicemail, which all members of the Illinois Tech community are using.
  • Voice-over IP (VoIP) - The university is in the final stages of converting our old telephone system to the Voice over Internet Protocol (VoIP).  For more information about the initiative, to learn more about mobile applications and soft phone applications, and/or access user and quick reference guides, please click here.
  • If you have not yet been converted to VoIP, here are some Quick Tips for Call Forwarding.

Private and Group Chat Rooms

  • Google Hangouts Chat - This app in the Google Suite allows you to ask questions, collaborate in group chats, create a virtual chat room for team projects, and more.

Audio and Video Conferencing

  • Google Meet Instructions - This app provides high-quality audio and video conferencing for meetings of up to 250 participants with real-time captioning available through the app's speech-to-text functionality. Share the Google-Meet link and participants can join with just one click! You can include participants from other countries with international dial-in numbers and enjoy smooth integration with your Google Calendar, allowing for seamless scheduling and easy access to all your meetings' details. You can even record your meeting provided you receive its participants' prior consent. To learn more about how to record a meeting, please click here for instructions or watch a quick video tutorial.

What If I Need Help?

  • Please send an email to the OTS Support Desk, call 312.567.3375 (on campus x7DESK), or stop by the upper level of the Galvin Library.  If you would like Support Desk assistance in the Galvin Library, please observe room occupancy limitations and social distancing protocols.
  • Click here for Support Desk hours.
  • To learn more about how to leverage Collaborate Ultra for teaching your classes, Blackboard's online assignment, test, and discussion board tools, best practices for online assessments and/or getting started with Blackboard, the Office of Digital Learning will be conducting online faculty workshops. For upcoming workshops, please sign up here.