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Technology Resources for Faculty and Other Instructors Working Remotely

If you are a faculty member or instructor at Chicago-Kent College of Law, please click here.

Quick links to information on this page

Teaching Courses
Access Archived Courses
Teaching Tools
Tutoring and Academic Coaching Remotely
Academic Software
Library Resources
VPN (Secure access to the IIT network)
Access to Your Own Work PC Environment
Team Projects
Voice Services (Phone)
Private and Group Chat Rooms
Audio and Video Conferencing
General Helpful Information
Need Help?

In coordination with the Illinois governor's and Illinois Tech's efforts to respond to COVID-19, the Office of Technology Services (OTS) and the Office of Digital Learning (ODL) have assembled these technology resources , which will be continuously enhanced, to assist you in teaching, advising, and working remotely.

If you have any questions about accessing these resources, please email the OTS Support Desk or leave a voicemail message at 312.567.3375; this voicemail is being monitored during Support Desk hours.

Educational Work

Teaching Courses

If you choose to have a live, online session, Illinois Tech instructors are strongly encouraged to use Blackboard Collaborate Ultra at the same time that their face-to-face courses would have normally met.

Access Archived Courses

If you taught and recorded a course in a previous semester—and it is the same course you are currently teaching—you may request to post a past lecture in your current course site. Please email the OTS Support Desk ( for assistance.

Teaching Tools (Grading, Rosters, Advising)

Resources for Your Students - Tutoring and Academic Coaching (see also "Hardware Devices You Can Borrow" below)

    • Regular tutoring hours and SI Exam Review sessions can be accessed on the ARC's website. Links to the virtual rooms by subject area are available on this spreadsheet, which students can only access through their Hawk Google accounts.
    • Students can make appointments with tutors through TutorTrac and use Collaborate Ultra or Google Meet (formerly known as Google Hangouts Meet) to complete a tutoring session.
    • Academic Coaches - During the fall and spring semesters, students looking for help with GLS 180 and GLS 182 for one-on-one sessions with academic coaches can either use this Google Calendar to see coach availability or contact Andrew De Leonardis or Nisha Jagannathan to set up an appointment for one-on-one coaching.
  • Writing Center - Tutors can assist in any stage of the writing process.  One-on-one turtoring is available as is asynchronous sessions.  Studens can schedule an apointment at
  • Virtual Math Tutoring Center—Although RE129 is currently closed due to COVID-19, graduate-student teaching assistants are available to answer math questions online
  • Google Meet (formerly known as Google Hangouts Meet) - This app provides high-quality video for meetings. Just share a link and users can join with one click. You can even record your meeting provided you receive its participants' prior consent. To learn more, please click here for instructions or watch a quick video tutorial.

Academic Software

Library Resources

Galvin Library Guide is available to access its resources and services remotely.

Work Generally

Virtual Private Network (VPN) (Secure access to the IIT network)

PLEASE NOTE: Every member of the Illinois Tech community who will be using university resources remotely, such as Banner SSB, VCL, and Cognos, for example, is strongly encouraged to use Illinois Tech's secure Virtual Private Network (VPN) to minimize the possibility of a security incident.

  • Download the VPN Software
    The VPN is your gateway to accessing Illinois Tech's network and applications, such as Banner and

    To download the VPN installation package:
    • Windows and Mac: Click here
    • Android: Search Google Play for "Cisco AnyConnect"
    • iOS: Search Apple App Store for "Cisco AnyConnect"

  • Access the VPN
    You will need to go through VPN to access the following Illinois Tech applications: Cognos; Confluence; Jira; Banner administration (INB) forms; Ellucian ISSM;; AppWorx; the lower environment of portal test and dev; MyRoom; Odyssey; CBORD; EMS; SEVIS; Banner TEST environment; and Banner DEV environment.

Access to Your Own Work PC Environment

  • Download the VPN (see above) and access it by using your Illinois Tech credentials.
  • Remote Desktop Protocol (RDP) —The remote desktop protocol allows you to access the documents on your office desktop and hard drive from any location as if you were working at your office computer. To access the RDP, first download the VPN (see above) and thereafter set up your remote desktop. By accessing the RDP through Illinois Tech's secure VPN, you are doing your part to be cybersecurity conscious and complying with the Family Educational Rights and Privacy Act (FERPA) regulations.

Team Projects

  • There are many tools available for collaboration through the Google Suite apps to which all members of the Illinois Tech community have access.

    • Google Drive - This app stores your documents and more, allowing you to invite other users to view, download, and/or collaborate on any of the files you designate.
    • Google Docs - If you want group input on a document, you can use Google Docs and determine who on your team will have different privileges, such as editing or viewing.
    • Google Sheets - This app allows users to create and format spreadsheets, charts, graphs, and pivot tables online. It is akin to Microsoft Excel spreadsheets, but unlike Excel, with Google Sheets you can work on a spreadsheet, for example, simultaneously with other users. This app is compatible with Microsoft Excel file formats.
    • Google Slides - This is a presentation program that allows users to create and edit presentations online, collaborating with other users in real-time. You can imbed videos or animation, too. Users can access revision history to see prior versions of the same presentation, sorted by date and who made the change. The app is compatible with Microsoft PowerPoint file formats.
    • Google Forms - This is a survey administration app that features all of the collaboration and sharing features found in Google Docs, Google Sheets, and Google Slides. You can collect information from users through a targeted survey, poll, or quiz that you can personalize to your audience using photos, logos, or one of the existing curated themes. Your audience's responses are then automatically collected and populated in real time into a Google Sheet that includes charts, saving you time and effort.
  • is a file-sharing network service provided by the university for storing your files. You can access this service by connecting to the VPN and mapping the file share in Windows 10on your computing device.

Voice Services (Phone)

Private and Group Chat Rooms

  • Google Hangouts Chat (formerly known as Google Chat) - This app in the Google Suite allows you to ask questions, collaborate in group chats, create a virtual chat room for team projects, and more.

Audio and Video Conferencing

  • Google Meet Instructions (formerly known as Google Hangouts Meet) - This app provides high-quality audio and video conferencing for meetings of up to 250 participants with real-time captioning available through the app's speech-to-text functionality. Share the Google-Meet link and participants can join with just one click! You can include participants from other countries with international dial-in numbers and enjoy smooth integration with your Google Calendar, allowing for seamless scheduling and easy access to all your meetings' details. You can even record your meeting provided you receive its participants' prior consent. To learn more about how to record a meeting, please click here for instructions or watch a quick video tutorial.

Hardware Devices You Can Borrow (If Needed*)

*Social Responsibility - When deciding whether or not you need a hardware device to continue your work, please keep in mind that Illinois Tech's supply of mobile internet devices and laptops are limited. Please only request a device if you have no other options. 

  • Mobile Internet Device (aka "hotspots")

If you do not have Internet access or if the access you have is significantly limiting your ability to work in your off-campus location, you can borrow one mobile internet device, aka a "hotspot," from a limited number of hotspots at no cost from the OTS Support Desk. The hotspot will connect you to the Sprint data network during this COVID-19 period. 

If you would like to borrow a hotspot, please first check Sprint’s coverage in your area, and if you feel it would help, please email the OTS Support Desk to check on availability and make arrangements.  Restrictions apply. 

Please note:  Connection speeds vary and any hotspot connection will be considerably slower than other alternatives such as broadband.  The speed is likely to be sufficient for your email and basic web browsing, but it is unlikely to be adequate for video.

Additionally:  State of Illinois Hotspot Map (Drive-up Internet Availability for Higher Ed) - Illinois Tech is a proud contributor to Illinois' initiative to support the education of Illinois residents.  This map of hotspots around the state provides instructions for each location.

  • Laptops

If you do not have a desktop, laptop, or tablet at your off-campus location, you can borrow one laptop from a limited supply of laptops at no cost from the OTS Support Desk.   If you would like to borrow a laptop, please email the OTS Support Desk to check on availability and make arrangements.  Restrictions apply. 

General Helpful Information

It is not technology-related but to ease your remote experience, please see the informational link below if the subject is of interest to you.

What If I Need Help?

  • Please send an email to the OTS Support Desk or leave a message in the Support Desk's monitored voicemail at 312.567.3375.
  • Click here for Support Desk hours.
  • To learn more about how to leverage Collaborate Ultra for teaching your classes, Blackboard's online assignment, test, and discussion board tools, best practices for online assessments and/or getting started with Blackboard, the Office of Digital Learning will be conducting online faculty workshops. For upcoming workshops, please sign up here.