In the evening of October 28, 2018, the first incarnation of the new myIIT.edu portal came into existence. This major deployment had its challenges, and the Office of Technology Services (OTS) is aware that the university community has raised issues/concerns with respect to: (1) users' intial login to the new portal and the receipt of an error message; (2) the existence of your university ID photo on the portal; (3) and the look and content of the portal Welcome Tab from the vantage point of faculty and staff; and (4) the lack of functionality of your previous portal bookmark. The below-listed links will take you to the OTS webpages that respond to these identified issues/concerns.
- User's Initial Login: Login Error - "The requested resource was not found."
- How to Remove Your Profile Photo from the Welcome Tab
- From Faculty and Staff: Why does the Welcome Tab show information relevant to students rather than to faculty and staff?
- The Need to Update Your Portal Bookmark
If you have any questions or need assistance, please contact either: the Support Desk on the Mies Campus at firstname.lastname@example.org , 312-567-3375 (on campus X7DESK), or stop by the Upper Level of the Galvin Library; or the Help Desk on the Downtown Campus at email@example.com, 312-906-5300, or stop by Room 540.
We appreciate your patience and cooperation through this process of bringing to life all the exciting features the new myIIT.edu portal has to offer.