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OTS Support Desk Hours and Communication Protocols - COVID-19

OTS SUPPORT DESK HOURS – COVID-19

Effective March 23, 2020, during the IL governor's shutter-in-place order in response to COVID-19 , the OTS Support Desk hours are:

Day

Hours

 

Communicate The Help You Need Via…

Sunday

12:00 p.m. – 12:00 a.m.

Email and voicemail only

Monday   – Thursday

8:30 a.m. – 5:00 p.m.

Email and voicemail only

5:00 p.m. – 12:00 a.m.

Email and voicemail only

Friday

8:30 a.m. – 5:00 p.m.

Email and voicemail only

5:00 p.m. – 7:00 p.m.

Email and voicemail only

Saturday

9:00 a.m. – 5:00 p.m.

Email and voicemail only

NOTE:  Pursuant to the IL governor's shutter-in-place order, the Support Desk staff will only be assisting the Illinois Tech community by email at supportdesk@iit.edu or by retrieved voicemails from 312-567-3375.